Privacy Statement

Privacy Statement

1. Privacy Statement

General notes

The following information gives a quick overview over what happens to your personal data when you visit our website. Personal data are all data that can identify you. For more detailed information on privacy please refer to our Privacy Statement below this text.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is done by the owner of the website. For their contact details, go to the Imprint for this website.

How do we collect your data?

First, we collect the data that your have given us. These can be the data you entered in a contact form.

Other data are recorded automatically by our IT systems when you visit our website. These are primarily technical data (e.g. internet browser, operating system, time of visit to the website). These data are recorded automatically as soon as you visit our website.

For which purposes do we use your data?

Some of the data is collected to ensure smooth functioning of the website? Other data is used to analyze your user behavior.

Which rights do you have in respect of your data?

You have the right to receive free of charge and at any time information about the source, recipients, and purpose of your personal data stored by us. You furthermore have the right to request the rectification, access restriction or erasure of these data. To learn more about these and other questions regarding privacy, please feel free to contact us at any time under the address specified under ‘Company details’. You also have the right to lodge a complaint with the responsible supervisory authority.

Analysis tools and third-party tools

When you visit our website, your surfing behavior can be statistically analyzed. This is primarily done by means of cookies and analysis programs. Usually, this surfing behavior analysis is anonymized and cannot be traced to your person. You have the right to object to this analysis or to prevent it by not using certain tools. For detailed information, please refer to our Privacy Statement.

You can object to this analysis. Your will find details on how to object in our Privacy Statement.

2. General notes and mandatory information

Privacy

The protection of your personal data is of prime importance to the owners of this website. We treat your personal data confidentially and in compliance with the statutory data protection regulations and this Privacy Statement.

When you use this website, certain personal data are collected. Personal data are data that can identify you. This Privacy Statement explains which data we collect and for what we use them. It also explains how and to which purpose your data are collected.

We point out that data transmission via the internet (e.g. when communicating via email) may have security gaps. A complete protection of data against access by third parties is not possible.

Note on the responsible entity

The responsible entity for data processing on this website is:

Dolmetscheragentur24 GmbH

Ahornweg 10
78667 Villingendorf

Phone: +49 741 320725 00
Email: info@dolmetscheragentur24.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Revocation of your consent to data processing

May data processing steps are subject to your express consent. You have the right to revoke a previously given consent at any time. Just write us a simple email stating the revocation. Your revocation will not affect the legality of the data processing carried out before we receive your revocation.

Right to complain with the competent supervisory authorities

In case of infringement of data protection law, the data subject has the right to lodge a complaint with the responsible supervisory authority. The competent supervisory authority in questions regarding data protection is the data protection officers of the federal state in which our company is headquartered. Click on this link to see a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have handed over to you or to a third party the data that we process automatically on the basis of your consent or in fulfilment of a contract in a commonly used, machine-readable format. If you request direct transmission of your data to another responsible party, this will only be complied with as far as technically feasible.

Encryption by TLS or SSL

For security reasons and to protect the transmission of confidential content such as orders or inquiries sent by you to us as website owners, this website uses encryption by TLS or SSL. You can recognize an encrypted connection by the fact that the browser address bar changes from “http://” to “https://” and by the lock symbol in your browser bar.

If encryption by TLS or SSL is enabled, third parties cannot access the data you are transmitting to us.

Access, restriction of processing, erasure

In the frame of the applicable legal provisions, you have the right at any time to receive free of charge information about your stored personal data, their origin and recipient, about the purpose of data processing and, if applicable, a right to rectification, restriction of processing, or erasure of these data. To learn more about these and other questions regarding personal data, please feel free to contact us at any time under the address specified under ‘Company details’.

Objection against promotional emails

We herewith object to the use of our contact data published in compliance with the mandatory ‘Company details’ for sending of unsolicited promotional and information materials. The owners of this website expressly reserve legal steps in case of the unsolicited sending of promotional information, e.g. by means of spam emails.

3. Data collection on our website

Cookies

On a part of our website, so-called cookies are used. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and more secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we are using are so-called “session cookies”. They are automatically erased when you leave our website. Other cookies are saved and remain on your end device until you erase them. These cookies allow us to recognize your browser when you visit our website the next time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic erase of cookies when closing the browser. When you disable the cookies, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested (e.g. shopping cart function) are saved on the basis of Art. 6 (1) lit. f GDPR. The website owner has a legitimate interest in saving cookies to ensure the technically fault-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are saved, these are covered specifically in this Privacy Statement.

Cookie Consent from Borlabs Cookie

Our website uses the Cookie-Consent technology from Borlabs Cookie to procure your consent for saving certain cookies on your browser and to document this consent in compliance with the data protection laws. This technology is provided by Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg (in the following, Borlabs).

When you enter our website, a Borlabs cookie will be stored in your browser which saves the consents given or revoked by you. These data are not disclosed to the providers of Borlabs Cookie.

The collected data are saved until you request us to erase them or until you erase the Borlabs Cookie yourself, or until the purpose of data processing no longer exists. Mandatory statutory retention periods remain unaffected. For details on data processing by Borlabs Cookie, go to https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/

We use the Borlabs Cookie Consent technology to procure your consent to our use of cookies, as required by law. The legal basis for this is Art. 6 (1)(1) lit. c GDPR.

Server log files

The provider of the websites collects information and saves it automatically to so-called server log files that your browser transmits to us automatically. These are:

  • browser type and browser version

  • operating system used

  • referrer URL

  • host name of the accessing computer

  • time of the server inquiry

  • IP address

These data are not combined with other data sources.

The legal basis for this is Art. 6 (1)(1) lit. f GDPR, which allows processing of data for performance of a contract or execution of pre-contract measures.

Contact form

When you send us inquiries via our contact form, we will save your information from the contact form including your contact data entered therein for the purpose of handling the inquiry and contacting you in case of subsequent questions. We will not disclose these data without your consent.

Thus, the data you entered in this contact form is processed exclusively on the basis of your consent (Art. 6 (1) lit. a GDPR). You have the right to revoke this consent at any time. Just write us a simple email stating the revocation. Your revocation will not affect the legality of the data processing carried out before we receive your revocation.

The data you enter in the contact form will be retained by us until you request us to erase them, revoke your consent to store them, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory statutory regulations, particularly retention periods, remain unaffected.

Registration on this website

You can register on our website to use additional features therein. We use the data entered for this purpose only for your use of the respective offer or service for which you registered. The mandatory information queried during the registration must be filled in completely. If not, we cannot register you.

For important changes, for example in the scope of the offer or in the case of technically necessary changes, we use the email address provided during registration to inform you via this channel.

The data you entered during the registration is processed on the basis of your consent (Art. 6 (1) lit. a GDPR). You have the right to revoke a previously given consent at any time. Just write us a simple email stating the revocation. Your revocation will not affect the legality of the data processing carried out before.

We store the data collected during registration for as long as you are registered with our website, and erase them after that. Statutory retention periods remain unaffected.

4. Social media

Facebook plugins (Like & Share buttons)

Our website comprises plugins from the social network Facebook provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can identify the Facebook plugins by the Facebook icon or the “Like” button on our website. For an overview of the Facebook plugins, go to: https://developers.facebook.com/docs/plugins/.

When you visit our website, the plugin creates a direct connection between your browser and the Facebook server. This gives Facebook the information that you visited our website with your IP address. By clicking the Facebook “Like” button while logged in to your Facebook account, you can link the contents of our website to your Facebook profile. This allows Facebook to assign your visit of our websites to your user account. Please note that we as website providers receive no information on the contents of the transmitted data and their use by Facebook. For additional information, go to Facebook’s Privacy Statement at: https://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to trace your visit to our website back to your Facebook user account, please log out of your Facebook account before visiting our website.

Google+ plugin

Our website uses functions from Google+. It is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Collection and disclosure of information: Via the Google+ button, you can publish information worldwide. Via the Google+ button, you and other users receive personalized content from Google and our partners. Google stores both the information that you gave +1 for a content, and information about the website you viewed when you clicked +1. Your +1 may be displayed as notices along with your profile name and photo in Google services, such as search results or your Google profile, or elsewhere on websites and ads on the internet.

Google records information about your +1 activities in order to improve Google services for you and others. To use the Google+ button, you need a globally visible public Google profile that must comprise at least the name chosen for this profile. This name will be used in all Google services. In some cases, this name can replace another name that you used when sharing content via your Google account. The identity of your Google profile can be displayed to users who know your email address or other information by which you can be identified.

Use of the recorded information: In addition to the uses explained above, the information you provide will be used in accordance with the applicable Google privacy policy. Google may publish aggregate statistics about users’ +1 activities or share them with users and partners, such as publishers, advertisers, or affiliated websites.

LinkedIn plugin

Our website uses functions of the LinkedIn network. It is provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

Each time you call up one of our web pages comprising LinkedIn function, a connection to the LinkedIn servers is established. LinkedIn receives the information that you are visiting or internet pages with your IP address. When you click the LinkedIn “Recommend” button while being logged in at your LinkedIn account, LinkedIn can trace your visit to our website back to you and your user account. Please note that we as website provider have no information on the contents of the transmitted data and their use by LinkedIn.

For additional information, go to LinkedIn’s privacy statement at: https://www.linkedin.com/legal/privacy-policy.

XING plugin

Our website uses functions of the XING network. It is provided by XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.

Each time you call up one of our web pages comprising XING function, a connection to the XING servers is established. As far as we know, no personal data are stored in this process. In particular, no IP addresses are stored and the user behavior is not analyzed.

For more information on data protection and on the XING Share button, please refer to XING’s Privacy Statement at: https://www.xing.com/app/share?op=data_protection.

5. Analytics tools and advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. It is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The Google Analytics cookies are stored based on Art. 6 (1) lit. f GDPR. The website owners have a legitimate interest in the analysis of the user behavior to optimize their internet presence and their advertising.

IP anonymization

The IP anonymization function is enabled on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the owners of this website, Google will use this information to evaluate your use of this website, generate reports on website activities, and to provide other services to the website owners related to the use of this website and of the internet. The IP address transmitted by your browser in the framework of Google Analytics will not be merged with other data collected by Google.

Browser plugin

By means of respective settings in your browser software, you can prevent the storage of cookies on your computer. However, please note that as a result you may not be able to use all the functions of this website to their full extent. To prevent the collection of the data generated by the cookie and relating to your use of this website (incl. your IP address) by Google and the processing of these data by Google, you can also download and install the browser plugin available from the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on handling user data, go to the Google Privacy Statement: https://support.google.com/analytics/answer/6004245?hl=de.

Data processing by a processor

We have concluded a data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic features at Google Analytics

This website uses the Google Analytics function “demographic features”. This allows reports to be generated that contain statements about the age, gender, and interests of site visitors. These data come from interest-based advertising from Google and from visitor data from third-party providers. These data cannot be traced back to a specific individual. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item “Objection to data collection”.

WordPress Stats

This website uses the WordPress tool Stats for statistical evaluation of user access data. It is provided by Automattic Inc., 60 29th Street #343, San Francisco, CA 94110-4929, USA.

WordPress Stats uses cookies that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookies about the use of our website is stored on servers in the USA. Your IP address is anonymized after processing and before storing the data.

WordPress-Stats cookies remain on your end device until you erase them.

The WordPress Stats cookies are stored based on Art. 6 (1) lit. f GDPR. The website owners have a legitimate interest in the anonymized analysis of the user behavior to optimize their internet presence and their advertising.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic erase of cookies when closing the browser. When you disable the cookies, the functionality of our website may be restricted.

You can object to the future collection and use of your data by clicking on this link to set an opt-out cookie in your browser: https://www.quantcast.com/opt-out/

After erasing cookies on your computer, you need to set the opt-out cookie once more.

Google AdSense

This website uses Google AdSense, a service for integration of advertisements by Google Inc. (“Google”). It is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google AdSense uses so-called cookies, text files that are stored on your computer and enable an analysis of your use of the website. Google AdSense also uses co-called web beacons (invisible graphics). By means of these web beacons, information such as the visitor traffic on these websites can be evaluated.

The information generated by cookies and web beacons about the use of this website (including your IP address) and delivery of advertising formats will be transmitted to and stored by Google on servers in the United States. Google may pass this information on to contractual partners of Google. However, Google will not combine your IP address with others of your stored data.

The AdSense cookies are stored based on Art. 6 (1) lit. f GDPR. The website owners have a legitimate interest in the analysis of the user behavior to optimize their internet presence and their advertising.

By means of respective settings in your browser software, you can prevent the installation of cookies on your computer. However, please note that as a result you may not be able to use all the functions of this website to their full extent. By using this website, you consent to the processing of the data relating to you collected by Google in the above-described manner and for the above-described purpose.

Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in connection with the cross-device functions of Google AdWords and Google DoubleClick. It is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one end device (e.g. cell phone) can also be displayed on another of your end devices (e.g. tablet or PC).

With your previously granted consent, Google will link your web and app browser history with your Google account for this purpose. In this way, the same personalized advertising messages can be displayed on every end device on which you log in with your Google account.

To support this feature, Google Analytics collects Google-authenticated IDs of the users that are temporarily linked to our Google Analytics data to define and create target groups for cross-device ad advertising.

You can object to cross-device remarketing/targeting with permanent effect by deactivating personalized advertising on your Google account; to do so, follow this link: https://www.google.com/settings/ads/onweb/.

The combining of the collected data in your Google account is carried out exclusively on the basis of the consent you can grant or revoke vis-a-vis Google (Art. 6 (1) lit. a GDPR). In the case of data collection processes that are not combined in your Google account (e.g. because you do not have a Google account or have objected to combining), the collection of the data is based on Art. 6 (1) lit. f GDPR. The legitimate interest arises from the fact that the website owners have an interest in the anonymized analysis of website visitors for advertising purposes.

For further information and the data protection provisions, refer to Google’s privacy policy at: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

In the frame of Google AdWords, we use the so-called conversion tracking. When you click on an ad placed by Google, a cookie for conversion tracking is set. Cookies are small text files the internet browser stores on the user’s computer. These cookies become invalid after 30 days and are not used to identify the individual user. If the user visits certain pages of this website while the cookie is still valid, Google and we can recognize that the user clicked on the ad and was forwarded to this page.

Each Google AdWords is given a unique cookie. The cookies cannot be traced back via the websites of AdWords customers. The information collected by means of the conversion cookie are used for generating conversion statistics for AdWords customers who chose to use conversion tracking. These customers see the total number of customers who clicked their ad and were forwarded to a website equipped with a conversion tracking tag. However, they do see any information suitable for identification of an individual user. If you do not wish to participate in tracking, you can object to this use by deactivating the cookie of the Google conversion tracking in the user settings of your internet browser. Now, you will not be included in the conversion tracking statistics.

The “conversion cookies” are stored based on Art. 6 (1) lit. f GDPR. The website owners have a legitimate interest in the analysis of the user behavior to optimize their internet presence and their advertising.

For more information on Google AdWords and Google conversion tracking, please refer to Google’s privacy policy: https://www.google.de/policies/privacy/.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic erase of cookies when closing the browser. When you disable the cookies, the functionality of this website may be restricted.

Google reCAPTCHA

We use “Google reCAPTCHA” (in the following, “reCAPTCHA”) on our websites. It is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA can check whether the data entered on our websites (e.g. on a contact form) have been entered by human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website user by means of various characteristics. This analysis starts automatically when the user enters the website. For analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the visitor on the website or mouse movements made by the user). The data collected during the analysis are forwarded to Google.

The reCAPTCHA analyses are carried out completely unnoticed in the background Website users are not informed that an analysis is carried out.

Data processing based on Art. 6 (1) lit. f GDPR. The website owner has a legitimate interest in protecting its internet presence from automated data theft and from SPAM.

For more information on Google reCAPTCHA, please click the following link: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

6. Plugins and tools

YouTube

Our website uses plugins of the website YouTube provided by Google. It is provided by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our web pages equipped with a YouTube plugin, a connection to the YouTube servers is established. In this process, the YouTube server is informed which of our web pages you visited.

If you are logged in to your YouTube account, YouTube can trace your surfing behavior directly back to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an attractive presentation of our internet presence. This is a legitimate interest in the sense of Art. 6 (1)(f) GDPR.

For further information on the handling of user data, go to the YouTube Privacy Statement: https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

This website uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a web page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, your browser must connect to Google’s servers. This informs Google that your website has been called up via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our internet presence. This is a legitimate interest in the sense of Art. 6 (1)(f) GDPR.

If your browser does not support Web Fonts, a standard font from your computer will be used.

For more information on Google Web Fonts, go to https://developers.google.com/fonts/faq and the Google Privacy Statement: https://www.google.com/policies/privacy/.

Google Maps

This website uses the map app Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the Google Maps functions, your IP address must be stored. As a rule, this information is then transmitted to a Google server in the USA and stored there. The owner of this website cannot influence this data transmission.

Google Maps is used in the interest of an appealing presentation of our online offers and to make it easy to find the places we indicate on the website. This is a legitimate interest in the sense of Art. 6 (1)(f) GDPR.

For more information on handling user data, go to the Google Privacy Statement: https://www.google.de/intl/de/policies/privacy/.

The following information gives a quick overview over what happens to your personal data when you visit our website.